We collect personal information from our customers in the regular course of doing business. This policy explains how and why we collect and disclose personal information.
What personal information do you collect about me?
We collect the following information about you:
Name, address, postal codes, email addresses and telephone numbers
Personal information about your pet’s habits, family situation and status
Financial information (including payment card and credit card numbers)
When you visit our website:
We indirectly collect information about your computer, including your IP address, the type of operating system and browser you use
track what pages you visit on our site and what links you click.
How do you use this information?
The main reasons we collect personal information from you are:
To complete a sale or transaction with you
To attempt to help locate a missing pet or to find the owners of a pet you have found
It is a necessary part of our service to disclose your information (other than your credit card information) to the general public, including posting it on various forums, websites, facebook; providing your information to media sources, in print and online and also through posters, flyers and other forms of distribution.
We will also disclose your personal information if we are required by law to do so.
How do you get my consent?
When you provide us with personal information via telephone, email, submission of a webform, through our facebook pages or other avenues in order to post a lost or found pet, complete a transaction, inquire about our services, or otherwise use our website, we assume you consent to our collecting it and using it as stated in this policy.
How do I get more information?
Our staff will be happy to answer any questions you may have about your personal information. If you would like more information about our policies, please contact: